Guide to navigating Alberta’s health system – RSA (in development)

Care Options

AHS Fact Sheet – If you don’t know where to go, we are here to help.

AHS Website – Get health system information in your language

Mental Wellness

Get Support

Phone Lines

Emergencies 911

Non-urgent 811

Suicide Crisis Helpline 988

Interligne

General Inquiries 211 (limited French)

Kids Help Phone

Health Insurance

You are eligible for hospital or medical services covered by the Alberta Health Care Plan (AHCP) if:

  • You are legally authorized to be in and remain in Canada (excluding temporary foreign workers);
  • Your residence is in Alberta;
  • You will remain in Alberta for 12 consecutive months or more.

If you are new to Alberta, you must register with AHCP within 3 months of your arrival by completing the Alberta Health Care Insurance Plan (AHCIP) form.

You will then receive an Alberta Personal Health Card, which will give you access to various medical and hospital services. Here are some examples:

  • Visits to your family doctor;
  • Consultations with a medical specialist;
  • Laboratory tests and X-rays;
  • Psychiatric treatment;
  • Oral and maxillofacial surgery;
  • Hospital stay in a shared room;
  • Eye examinations (for minors and seniors);
  • Services provided by Alberta Health Services.

For more information: alberta.ca/ahcip.aspx