Active Offer
An active offer of French-language health services is essential for safe care.
Active offer of French-language health services — just like active demand — is a very important issue for RSA and the Alberta Francophone community.
Managers of healthcare facilities in Alberta, as well as healthcare professionals, have a decisive role to play in ensuring access in French: that of making the active offer of French-language health services.
Whether at reception, in waiting rooms, in examination rooms, in clinical and hospital settings, RSA supports healthcare workers to encourage active offer throughout the province.
Active offer of French-language health services is much more than simply speaking French. It means anticipating the need, not waiting for it to be asked. At first contact, patients can see, hear, and recognize the offer of services in French.
